Our story

Built by People Who’ve Done Your Paperwork

CenterPilot started the way most good tools do: someone who had to do the job got tired of how hard the job was.

Our team comes out of the CACFP world — sponsors, center operators, and food program specialists who spent years buried in meal counts, production records, and review prep, and decided the software should do more of the work.

We’re a small company based in Rockwall, Texas, and we like it that way. It means when you call, you get someone who knows your name and your program. It means when a customer in New Jersey needed a report our software didn’t have, we built it for her. And it means the product gets better every month based on what customers ask for — several of our best features started as a customer saying “it would be cool if…”

Today CenterPilot serves independent centers, sponsors managing over a hundred sites, adult day centers, Head Start programs, afterschool programs, and summer feeding sites across the country. We’re a proud Industry Partner of the National CACFP Association.

Our support team

Illustration of the CenterPilot support team helping customers

Famously human support

You call, we answer — and the person on the other end has actually run a food program. Unlimited support is free on every plan.

National CACFP Association Industry Partner Proud Industry Partner of the National CACFP Association

Questions, Answered

Is CenterPilot compliant with my state’s CACFP requirements?

Yes. CenterPilot is used by centers and sponsors across the country, and our team keeps the software current with USDA and state requirements. When a state needs something specific — like New Jersey’s reporting rules — we’ve built it.

Can you move my data from another system?

Yes, and we do the heavy lifting. We import your participant information for you and provide step-by-step transition guides. El Paso Human Services moved 80 sites to CenterPilot in a few months and called it smoother than they expected.

What does support cost?

Nothing. Unlimited customer support is free on every plan. You call, a real person answers — usually one who has run a food program themselves.

Do I need the Attendance App?

No — it’s an optional $20/site/month add-on. Everything else in CenterPilot works without it. Sponsors can enroll some sites and not others.

How long does setup take?

Independent centers are usually up and running within days. Multi-site sponsors take longer depending on size, but we handle participant imports and train your staff along the way — at no extra charge.

What happens to my data if I leave?

It’s yours. We store your claim data, receipts, and documents perpetually while you’re a customer, and we’ll help you export if you ever go.

Fly through your paperwork.
We’ll be in the tower.

Give us 30 minutes and a real person — one who’s actually run a food program — will walk you through it. No scripts, no pressure.